Promo Brands Survey
Promo Brands Survey

A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity, here at Promo Brands!

We would love you to rate us, your feedback is valuable to us as a team, we can’t wait to hear from you!

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On a scale of extremely dissatisfied (1) to extremely satisfied (10), how would you rate your overall experience with Promo Brands Pty Ltd?
Did our Customer service team get your quotation back to you in a 2-hour period?
To what extent would you rate the following statement: Promo Brands made it Quick.Simply.Easy?
How likely are you to buy again from us?
Are you up to date with our BIC pens, USB’s and notepad unbelievable specials?
Have you seen the new Rewards and Loyalty Program, we implemented on the 1st Feb 2020
Are you heading to the APPA roadshow in March/April 2020?
Do you keep up to date via our Instagram, Facebook & LinkedIn pages?
Did our Customer Service Representative make you feel like an appreciated customer?
Did our Customer Service Representative communicate in a clear & can-do manner?
How responsive have we been to your questions or concerns about our products/services?
Did our Artwork team work to the brief you provided?
Did our Customer Service Representative inform you of deals on offer and current promotions?
Were our accounts team helpful in answering all your questions?
Overall, how would you rate the whole Promo Brands Team?
Did your order arrive on time to the location requested?
What can we do better, we would love you to share: