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A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity, here at Promo Brands!
We would love you to rate us, your feedback is valuable to us as a team, we can’t wait to hear from you!
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On a scale of extremely dissatisfied (1) to extremely satisfied (10), how would you rate
your overall experience with Promo Brands Pty Ltd? |
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Did our Customer service team get your quotation back to you in a 2-hour period? |
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To what extent would you rate the following statement: Promo Brands made it Quick.Simply.Easy? |
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How likely are you to buy again from us? |
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Are you up to date with our BIC pens, USB’s and notepad unbelievable specials? |
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Have you seen the new Rewards and Loyalty Program, we implemented on the 1st Feb 2020 |
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Are you heading to the APPA roadshow in March/April 2020?
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Do you keep up to date via our Instagram, Facebook & LinkedIn pages? |
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Did our Customer Service Representative make you feel like an appreciated customer? |
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Did our Customer Service Representative communicate in a clear & can-do manner? |
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How responsive have we been to your questions or concerns about our products/services? |
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Did our Artwork team work to the brief you provided? |
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Did our Customer Service Representative inform you of deals on offer and current promotions? |
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Were our accounts team helpful in answering all your questions? |
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Overall, how would you rate the whole Promo Brands Team? |
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Did your order arrive on time to the location requested? |
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What can we do better, we would love you to share: |
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